Contact us
One address for every question. We usually reply within two business days.
Updated October 4, 2026 · version 1.1
There’s no contact form, and that’s on purpose: email does the same job, and a captcha on a form would only get in the way.
Send an emailOn this page
- 01Data and deletion
- 02Mistakes and sources
- 03What we can’t help with by email
- On this page
Data and deletion
You can delete your result and account yourself, as described in our privacy policy. If that doesn’t work, send us your result link or account email. We don’t have your name, so there’s no other way to find the record.
Mistakes and sources
Spotted a mistake in a text, a statement translation, or a study reference? Tell us what and where. We’ll fix it and get back to you.
What we can’t help with by email
We don’t offer psychological counseling or advice on personal situations. If you’re having a hard time right now, please reach out to a professional. In an emergency, call your local emergency number (for example, 911 in the US or 112 in the EU). If you need to talk, call or text 988 in the US (988 Suicide & Crisis Lifeline), or call Samaritans on 116 123 in the UK and Ireland, free and 24/7.
Seller details
- Support email
- support@ecrtest.com